Overview #
You can pay the invoice as it is #
Even after your plan change is complete, an invoice that has already been issued may continue to show the previous plan name and amount. The difference has already been refunded as account credit and is applied automatically when you make the payment.
Why the invoice still shows the previous amount #
Invoices are issued automatically 7 days before the due date. If you change your plan after that invoice has been issued, the invoice keeps the content it was issued with.
Meanwhile, the difference from the change date to the next renewal date is automatically refunded as account credit at the time of the plan change.
Example #
Example: changing from 8GFXVPS (¥1,980 / month) to 4GFXVPS (¥980 / month)
| Invoice (issued for the previous plan) | ¥1,980 |
|---|---|
| Applied from account credit (difference already refunded) | −¥1,000 |
| Amount you actually pay | ¥980 |
From the next billing cycle onward, you will be billed ¥980.
How to check your account credit #
When you log in to the client portal, your current balance is shown as “Available Credit” at the top of the screen. If you have credit available, this is indicated on the invoice payment screen and applied automatically when you pay.
